Experience Designer and UX Strategist helping businesses craft meaningful products and services.
Experience Designer and UX Strategist helping businesses craft meaningful products and services.
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FAQ:
FAQ:
I live in Maplewood, NJ, with my family, our two cats, and my dog. Before moving here, we lived in Brooklyn, NY.
I'm very into classic cars, and have been restoring my 1973 Datsun 240Z for a while now.
I am also a huge music fiend. I have too many guitars and too many records, especially considering we have music streaming now, but we must support the artists!
My Skillset
My Skillset
Strategic Experience Design
Strategic Experience Design
- Customer Experience Design
- Strategic Design
- Digital Product Design
- UX/UI Design
- UX for Artificial Intelligence
Research & Development
Research & Development
- Strategic Insights & Visions
- Rapid Value Realization
- Observational & Ethnographic Research
- UX Research
- Usability Testing
Cross-Functional Leadership
Cross-Functional Leadership
- Establishing Cross-Functional Teams
- Development & Coaching
- Program Strategy & Planning
- Lean, Agile, & other methodologies
- Change Management
Brands I've Worked With
Brands I've Worked With
My Thoughts on Leading Experience Design Teams
You will see these design principles throughout my workMy Thoughts on Leading Experience Design Teams
Understand the problem before defining the solution.
Understand the problem before defining the solution.
Ideas that seem brilliant are destined to fail when the problem they tried to solve wasn't the priority of the users..
Design with curiosity, empathy, authenticity, and rigor.
Design with curiosity, empathy, authenticity, and rigor.
Nothing goes well without the right research! Secondary research can point us in the right direction, but primary research leads to solutions.
Understand the customers before identifying their problems.
Understand the customers before identifying their problems.
Spending time with the people we design for lets us make the consequential products that people actually need.
Great teams come from great culture, which comes from fearless leadership.
Great teams come from great culture, which comes from fearless leadership.
The success of a group comes from feeling valued and safe. Creating those conditions is my top priority as a manager, mentor, and leader.
Experts and real customers are key to transformational design.
Experts and real customers are key to transformational design.
Closely observing customers paired with expert experience leads to fresh insights, revealing how to have a meaningful impact on people's lives.
Quality of craft, efficacy, and ethics, come first when creating great work.
Quality of craft, efficacy, and ethics, come first when creating great work.
As designers, we want to love and be proud of what we make. Let's do everything we can to make that possible.
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